What are managed services?
Managed services or also known as Remote Monitoring and Management (RMM) and is the new buzz word which is heard these days by small and medium size businesses who are switching to these services every day. Instead of the traditional break/fix model, RMM is a proactive approach and assumes responsibility for the ongoing health of an organisation’s IT systems and monitoring it 24/7.
What is so great about RMM?
All businesses, no matter what the size, need technology that is healthy and efficient to run their business and to keep them in a competitive position within the market place or industry sector. With regular maintenance being done in the background, like all important security patches, updates and hardware monitoring it is a preventative way of risking systems outages which can hurt any business and lead to revenue losses. The bottom line is quality, performance and security of your IT network can be vastly improved with our Remote and Monitoring package.
How does it work?
How it works is we install a small smart piece of software on your desktop/laptops/server on your network and it monitors your IT network systems activities 24/7 and then reports back to us. It reports any major issues to critical errors and flags it up to us in real time which means we can act or take the appropriate action to resolve and remove these risks.
What are the key Benefits?
How can RMM work for me?
We will do a full IT audit of your current network and system to find out what your business needs are. We will then chat to you about our findings and give our recommendations. The next step would be to choose a tailored or bespoke solution that is right for your business. We can manage as much or as little of your IT system as you like.
What are the costs?
Our fees are scalable to your business. This level of predictability when it comes to IT system support means you’ll never be faced with unexpected IT costs. We have different RMM service packages to whatever suits your needs including backup and recovery and many more.