WHATSAPP 
Contact Us Today!
Glasgow 0141 428 4301
Perth 01738 310 271
Perth 01738 310 271
Full Service IT
Support & Consulting
Support & Consulting
Glasgow 0141 428 4301 | Perth 01738 310 271
Managed IT Services
Instead of the traditional break/fix model, RMM is a proactive approach and assumes responsibility for the ongoing health of an organisation's IT systems.
About Us
With experience in having dealings and offering high standards of service to organisations right across all sectors of industry.
Cloud Solutions
Cloud computing increases efficiency and the collaboration and flexibility of your team.
IT Support
You need to focus on your business without the hassle and stress of IT distractions. We manage your entire IT infrastructure allowing you time for generating new leads, sales and the growth of your company.
IT Consulting
All businesses are different and therefore will face unique challenges on questions of their own IT infrastructure.
VOIP Phones
We put this technology into your regular telephone system and link it to your broadband connection.
Monitoring Microsoft 365
Secure Monitoring of your Microsoft 365 Office Suite
A lot of businesses are using Microsoft 365 for their email and different Microsoft 365 applications for their productivity and collaboration of their staff. these organisations will rely on basic anti-virus/malware for their security solutions, which will not be triggered if Microsoft 365 was compromised in any way.
At Control IT Solutions we use Bluedog Microsoft 365 secure monitoring, Bluedog can track the way an attacker moves or navigates through your network, it will pick up on the location of login and any lateral movements within a network. By correlating this data, the patterns of the attackers are easily spotted and as soon as an incident has been identified action will be taken by the Bluedog first responders to eliminate the threat from your business or organisation, by either blocking the user or isolating the device or closing off a network segment, consequently the incident is resolved quickly efficiently and accurately.
Working from home
In the month of March 2020 there was an increase of phishing emails by 660% compared to the previous month. A lot of businesses employees are working from home now and with Microsoft 365 it has huge collaboration working practices, but for the untrained user, they are at risk of a phishing email, making many businesses more vulnerable than ever before. With Bluedog monitoring Microsoft 365 this give business owner’s peace of mind and allowing you to act before any damage is done. Bluedog can monitor Office 365 for any behaviour that is strange such as:
• unusual sign-in locations
• failed and successful login attempts from unusual locations
• data extractions from SharePoint or OneDrive
• logins to mailboxes on Exchange
• behaviour inside Exchange
• emails with suspected phishing etc
• device updates
• user account changes such as user password changes, user updates, new users, deleted users.
All anomalies are detected and any strange behaviour which could be malicious is scrutinised and acted upon.
FAQ’s
Can we trace if someone extracted information from the network when they for example put in their resignation, to validate they did not breach any of the non-competition clauses in a contract?
Yes, this capability is certainly present inside the Bluedog Microsoft 365 monitoring solution. It is possible to have a full overview of what actors have been doing. The ability to review files, folders and emails that have been accessed, downloaded, deleted, etc, gives this overview in time and place. This is a great benefit to identify any data that may have been stolen or leaked, drilling down to the user and IP address.
*Important note* The contents of files or emails themselves are not visible to Bluedog, only the filenames and locations of files inside SharePoint/ OneDrive and the subject of email or filename of the attachment.
Can we find out if someone is in a different location than where they claim they are?
Yes, this is possible as the IP address of user activity is stored with the location at the time of the activity. This allows the Bluedog team to determine where actors are located while performing their activities
Can we see if a certain office location is working more proactive than other locations are?
Yes, the capability of grouping data sets based on geolocation, country and city are present in the Bluedog Office365 monitoring solution. This gives the ability to check on performance or make other geographical correlations from the data
Would this offering be able to provide a report to show the number of external (only) emails sent by each user over a period, i.e. seven days?
Yes, this is possible. The Exchange dashboard provides insights into email behaviour from within the company. It also shows how email is treated, showing the types of email a user sends and receives. This provides great insights on any targeted attacks on the company. Identifying which users are receiving most phishing attacks and looking at the kind of malware. With this information, Bluedog can provide recommendations on what action to take that will improve security measures for the business.
- Find out our Managed Detection and Response and what it could do to help your business - click here
- Let us help your business with Cyber Security awareness Phishing simulation training - click here
- Please click here to download the Office 365 Security monitoring guide and FAQ's
Steve has helped us to put in place a suitable I.T Solution for a business that has grown and continues to grow rapidly. He is easy to contact at any time, knowledgable, problem solving and very helpful with his advice.
5 
I would have no hesitation in recommending you to anyone who is concerned about security of their data and would encourage every business to become Cyber Essentials accredited
5
Control IT Solutions have been fantastic, I required new hardware up to date software digital documentation and Electronic signatures but most important of all in my line of work cyber security. Thank you so much
5
Thank you very much for all help recently. From helping us with our own internal systems to setting up our clients with cloud computing software like Office 365, you have been a pleasure to work with. We would have absolutely no hesitations in recommending you to anyone in need of desktop support.
5
Steve has helped my dental practice transfer from a slow out dated computer hardware system to a much faster and easier to use system. The software transfer from the old to new system was seamless which in turn minimised business downtime. Since installation the hardware has been well monitored and supported by Steve. The level of service has been fantastic so far!
5
Control IT helped us upgrade our systems, email and accounting software, as well as setting us up on the cloud and linking all our calendars together.
Their expertise in all matters helped us transition into our new office and I thank them for all the effort they put in.
Control IT is truly a great company and I can, without doubt, recommend them to both customers and business associates safe in the knowledge that they will put everything they can into the work they have been tasked with.
5
"We would like to thank you for your attention to detail, support and super efficient service and would highly recommend your service and skills to our wider networks"
5
Control IT Solutions has been helping our dental practice for a while now and they have never let us down. Their speedy and preventative approach to IT problems is effective. Highly recommend as a dental practice.
5
Through the data backups and seamless remote monitoring which has detected and fixed issues before I was aware they had appeared, to the way you made achieving Cyber Essentials accreditation a simple and easy process and provides my clients with the confidence that their information is safe in my systems.
I am truly grateful for all your support and cannot recommend your services highly enough. Every business needs Control IT Solutions supporting them.
Thank you
5
I found Control IT Solutions very helpful, identified our needs and weaknesses with system and found best packages, then explained how they would operate the installation and walked us through our new software. Top service from start to finish - we look forward to them visiting our office in person once lockdown is lifted in order to identify other improvements on site. Keen to use them for all of our IT services going forward and highly recommend to any company that needs IT support.
5
We are delighted to have achieved our Cyber Essentials accreditation with the assistance of Control IT Solutions, so much so that we have now engaged them to provide our IT support.
5
Thanks for your help which is always quick and efficient and never judgemental!. You give us great service and its greatly appreciated.
5
We started working with Steve over a year ago and he has been absolutely amazing every step of the way!
We had a new computers installed into 4 of our surgeries and reception area - we are a busy NHS & Private dental practice & Steve was so quick & flexible with moving them over with no disruption to the practice. We have recently undergone a renovation within the practice and needed our computers moved into the new reception area, again Steve was beyond helpful & again, there was no disruption to our working areas.
Also he is a great laugh & never fails to put a smile on all our staff's faces when he visits and is always at the end of the phone whenever we have any problems. Would highly recommend control IT to anyone!
5
Excellent business support from Control IT Solutions. Steve and Bryan are always on hand to help, from the simplest little issues, scheduled maintenance and updates all the way through to more complex, time consuming problems. They are quick, efficient, solution orientated and very friendly at all times.
5