What does VoIP stand for and what does it do?
VoIP stands for Voice over Internet Protocol. VoIP Technology enables you to transmit voice communications over IP networks, including the Internet.
What is VoIP? Voice over IP (VoIP) is a relatively new way to make phone calls which cost less and include clever, flexible features. Whenever you use the internet to call friends, family and colleagues, you're using VoIP. At Control IT Solutions, we've put this technology into your regular telephone by linking your phone system with your broadband connection.
VoIP is also commonly known as a broadband phone, internet telephony or IP telephony.
Once installed we can remotely adjust all your telephony settings to keep it up to date or perform remote diagnosis and maintenance if required, this ensures that your hardware is running at its best all the time
By 2025, Voice over IP lines (VOIP - lines through the internet) will completely replace standard business lines. When employed properly they can be a key component in providing improved service, either as a stand-alone solution or running in conjunction with standard lines.
The key element for success with VOIP is to provide a proper and resilient solution. Unlike some suppliers who focus entirely on getting any proposed VOIP solution to the lowest possible price, we carefully calculate what connectivity is required to build a reliable and resilient solution.
Our VOIP lines come with a range of call packages, including an unlimited UK call package for high users.
VOIP lines can be divided into two main categories – SIP and Hosted
SIP lines feed directly into a telephone system, so all the functionality (like call recording, call transferring, and message on hold) is done by the system.
Hosted lines have the same functionally in the cloud, so they can feed directly into an IP handset, without the need for a system.
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