Control IT Solutions are proud to be a Managed Service Provider (MSP). This means that we have the facilities to remotely manage your businesses IT infrastructure, allowing you to take care of all your IT needs in one easy and stress-free service solution.
Managed IT Services is delegating IT jobs and tasks to a third party responsible for your business’s Remote Monitoring and Management (RMM).
Over the past few years, managed IT services have become more and more common in the workplace. In years gone by, businesses would wait until a desktop or server had a technical issue before calling an IT professional to rectify the problem. Therefore, the system is out of action whilst the issue is fixed - sometimes for days at a time if the problem is severe. Any network downtime can have a devastatingly negative impact on your business in terms of revenue and loss in productivity.
Nowadays, companies prefer not to simply wait for things to go wrong before taking action. Thus, fully managed IT services act as a continuous monitoring solution, replacing the traditional break/fix model.
Your managed IT service provider will provide continued and consistent support with your business’s day-to-day running. We monitor your systems and activity and take a proactive approach to resolve any impending issues before they become a threat to your business's IT system or infrastructure.
There are many benefits of enlisting the help of a managed IT services company, including:
Issues will be rectified before they reach your business, making managed IT the most cost-effective way to run your business’ IT system.
Our reliable and professional service affords you peace of mind. You know that should there be any issues that need addressing, we will take care of them quickly and efficiently.
We’re proud of the friendly and comprehensive support we offer. If you have any questions or problems, we can provide you with the assistance you need when you need it.
If it’s a digital transformation you’re looking for, we can advise you on all the most up to date technologies to help optimise your performance. With systems advancing and improving at such a rate and more remote and cloud solutions being required in the current climate, we can help you get the most out of your infrastructure. We can also advise you on software such as Microsoft Office 365.
Whatever your business model, we can provide you with a plan that suits you. Our services are available at a fixed monthly fee, or if that doesn’t work for you, we are open to discussing other options.
At Control IT services, our primary approach is to monitor, report, maintain, improve and be proactive. We’ll take care of you in every area.
We’re there for you, 24 hours a day. You can rest easy knowing that your IT systems are in good hands.
If we encounter an issue, we’ll alert you as quickly as possible while we fix it. If you find an issue down your end, you can report it to us, and we can investigate remotely - no waiting for hours on the phone for an appointment.
We continuously evaluate your system’s health to ensure it’s performing in the way it should be.
We’re dedicated to providing you with the most cutting-edge solutions available. If we see something we think you could improve on, we’ll let you know.
We have various levels of Managed IT Services to choose from, depending on your type and size of business. Please click on the link to find out about our Bronze, Silver, Gold and Platinum Support