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Glasgow 0141 428 4301
Perth 01738 310 271
Perth 01738 310 271
Full Service IT
Support & Consulting
Support & Consulting
Glasgow 0141 428 4301 | Perth 01738 310 271
Managed IT Services
Instead of the traditional break/fix model, RMM is a proactive approach and assumes responsibility for the ongoing health of an organisation's IT systems.
About Us
With experience in having dealings and offering high standards of service to organisations right across all sectors of industry.
Cloud Solutions
Cloud computing increases efficiency and the collaboration and flexibility of your team.
IT Support
You need to focus on your business without the hassle and stress of IT distractions. We manage your entire IT infrastructure allowing you time for generating new leads, sales and the growth of your company.
IT Consulting
All businesses are different and therefore will face unique challenges on questions of their own IT infrastructure.
VOIP Phones
We put this technology into your regular telephone system and link it to your broadband connection.
Managed IT Services
Stress-Free Support: Managed IT Services UK
Control IT Solutions are proud to be a Managed Service Provider (MSP). This means that we have the facilities to remotely manage your businesses IT infrastructure, allowing you to take care of all your IT needs in one easy and stress-free service solution.
What are managed IT services?
Managed IT Services is delegating IT jobs and tasks to a third party responsible for your business’s Remote Monitoring and Management (RMM).
Over the past few years, managed IT services have become more and more common in the workplace. In years gone by, businesses would wait until a desktop or server had a technical issue before calling an IT professional to rectify the problem. Therefore, the system is out of action whilst the issue is fixed - sometimes for days at a time if the problem is severe. Any network downtime can have a devastatingly negative impact on your business in terms of revenue and loss in productivity.
Nowadays, companies prefer not to simply wait for things to go wrong before taking action. Thus, fully managed IT services act as a continuous monitoring solution, replacing the traditional break/fix model.
Your managed IT service provider will provide continued and consistent support with your business’s day-to-day running. We monitor your systems and activity and take a proactive approach to resolve any impending issues before they become a threat to your business's IT system or infrastructure.
What are the benefits of managed IT support services?
There are many benefits of enlisting the help of a managed IT services company, including:
- Minimal downtime
Issues will be rectified before they reach your business, making managed IT the most cost-effective way to run your business’ IT system.
- Stress-free solution
Our reliable and professional service affords you peace of mind. You know that should there be any issues that need addressing, we will take care of them quickly and efficiently.
- Excellent customer service and support
We’re proud of the friendly and comprehensive support we offer. If you have any questions or problems, we can provide you with the assistance you need when you need it.
- Up to date advice about optimising your systems
If it’s a digital transformation you’re looking for, we can advise you on all the most up to date technologies to help optimise your performance. With systems advancing and improving at such a rate and more remote and cloud solutions being required in the current climate, we can help you get the most out of your infrastructure. We can also advise you on software such as Microsoft Office 365.
- Flexible Plans
Whatever your business model, we can provide you with a plan that suits you. Our services are available at a fixed monthly fee, or if that doesn’t work for you, we are open to discussing other options.
Let us do the hard work for you
At Control IT services, our primary approach is to monitor, report, maintain, improve and be proactive. We’ll take care of you in every area.
Monitor
We’re there for you, 24 hours a day. You can rest easy knowing that your IT systems are in good hands.
Report
If we encounter an issue, we’ll alert you as quickly as possible while we fix it. If you find an issue down your end, you can report it to us, and we can investigate remotely - no waiting for hours on the phone for an appointment.
Maintain
We continuously evaluate your system’s health to ensure it’s performing in the way it should be.
Improve
We’re dedicated to providing you with the most cutting-edge solutions available. If we see something we think you could improve on, we’ll let you know.
Service to suit your business
We have various levels of Managed IT Services to choose from, depending on your type and size of business. Please click on the link to find out about our Bronze, Silver, Gold and Platinum Support
Steve has helped us to put in place a suitable I.T Solution for a business that has grown and continues to grow rapidly. He is easy to contact at any time, knowledgable, problem solving and very helpful with his advice.
5 
I would have no hesitation in recommending you to anyone who is concerned about security of their data and would encourage every business to become Cyber Essentials accredited
5
Control IT Solutions have been fantastic, I required new hardware up to date software digital documentation and Electronic signatures but most important of all in my line of work cyber security. Thank you so much
5
Thank you very much for all help recently. From helping us with our own internal systems to setting up our clients with cloud computing software like Office 365, you have been a pleasure to work with. We would have absolutely no hesitations in recommending you to anyone in need of desktop support.
5
Steve has helped my dental practice transfer from a slow out dated computer hardware system to a much faster and easier to use system. The software transfer from the old to new system was seamless which in turn minimised business downtime. Since installation the hardware has been well monitored and supported by Steve. The level of service has been fantastic so far!
5
Control IT helped us upgrade our systems, email and accounting software, as well as setting us up on the cloud and linking all our calendars together.
Their expertise in all matters helped us transition into our new office and I thank them for all the effort they put in.
Control IT is truly a great company and I can, without doubt, recommend them to both customers and business associates safe in the knowledge that they will put everything they can into the work they have been tasked with.
5
"We would like to thank you for your attention to detail, support and super efficient service and would highly recommend your service and skills to our wider networks"
5
Control IT Solutions has been helping our dental practice for a while now and they have never let us down. Their speedy and preventative approach to IT problems is effective. Highly recommend as a dental practice.
5
Through the data backups and seamless remote monitoring which has detected and fixed issues before I was aware they had appeared, to the way you made achieving Cyber Essentials accreditation a simple and easy process and provides my clients with the confidence that their information is safe in my systems.
I am truly grateful for all your support and cannot recommend your services highly enough. Every business needs Control IT Solutions supporting them.
Thank you
5
I found Control IT Solutions very helpful, identified our needs and weaknesses with system and found best packages, then explained how they would operate the installation and walked us through our new software. Top service from start to finish, highly recommend to any company that needs IT support.
5
We are delighted to have achieved our Cyber Essentials accreditation with the assistance of Control IT Solutions, so much so that we have now engaged them to provide our IT support.
5
Thanks for your help which is always quick and efficient and never judgemental!. You give us great service and its greatly appreciated.
5
We started working with Steve over a year ago and he has been absolutely amazing every step of the way!
We had a new computers installed into 4 of our surgeries and reception area - we are a busy NHS & Private dental practice & Steve was so quick & flexible with moving them over with no disruption to the practice. We have recently undergone a renovation within the practice and needed our computers moved into the new reception area, again Steve was beyond helpful & again, there was no disruption to our working areas.
Also he is a great laugh & never fails to put a smile on all our staff's faces when he visits and is always at the end of the phone whenever we have any problems. Would highly recommend control IT to anyone!
5
Excellent business support from Control IT Solutions. Steve and Bryan are always on hand to help, from the simplest little issues, scheduled maintenance and updates all the way through to more complex, time consuming problems. They are quick, efficient, solution orientated and very friendly at all times.
5
Steve has recently helped me recover significant amounts of data, files and most specifically, extremely "valuable" photographs that I thought were lost. They were spread over two old laptops and an external hard drive. Steve recovered everything, set it all in order and secured and provided a new external drive sufficient for ten times the amount of material I am starting with. His customer service, attention to detail, and determination to provide exactly what you are looking for is exemplary, I would have absolutely no hesitation in recommending his services for all and any IT support service; on top of all of that, he is approachable, exceptionally friendly and thoroughly professional at all times. First class service guaranteed!
5
Thank you Steve for the amazing service on renewing my Cyber Security certificate. I did not realize it expired and when I contacted you were so flexible and accommodating in doing it for me at very short notice.
Very professional and approachable!!
5
Always an excellent service from Steve and the team @ Control IT Solutions, would highly recommend
5
As an owner of a small, expanding business, I was looking for a little bit more IT support and knowledge to keep our operations smooth, save and reliable.
Steve and his team were recommended and I couldn't ask for more. From the first meeting, where they carefully listened to what our business needs, through the quick delivery of the new products and services to ongoing, regular reviews, the Control IT Solutions is truly superb.
No matter how small the issue we have, they can quickly help,and advise on other products we didn't consider and all of it at affordable price point!
5
Ryan was an absolute pleasure to deal with. He was very patient, thorough and efficient. He was able to deal with my request swiftly and without any complications. I am currently based in The Netherlands and I wouldn't hesitate to recommend this company to anyone based in either in the UK or abroad. I also appreciated his sense of humour :)
5
I just wanted to officially record that Ryan was 1st class last month in helping me with IT issues – knowledgeable, helpful and patient!
Big thanks to him
5
James has done a fantastic job with us and managing our account. We always get a fast response and he’s managed to sort all of our issues and answer or questions. The setup was handled really well and meant as little disruption for us as possible
5