As a Managed Service Provider (MSP) we are an I.T company that will remotely manage your businesses IT infrastructure whether you are a small or medium-size business. Managed IT Services is the delegating of IT jobs and tasks to a 3rd party who is responsible for the Remote Monitoring and Management (RMM). The traditional Break/Fix model or solution is now more and more becoming a thing of the past.
Before Managed IT services, if a desktop or server had any technical issues, one would call out an IT professional to rectify the problem as quickly as possible, but in this technologically advanced age waiting for problems or IT systems to fail before taking any action to resolve is not really an acceptable option anymore. Any downtime of a network can have a devastatingly negative impact on your business in terms of revenue and loss in productivity.
As an IT company or MSP we will take a proactive approach and resolve any impending issues before they become critical to your businesses IT system or infrastructure